Application Support Engineer - 2 Positions

Saudi Arabia

Job ID SNS-0907

Posted On
16-Jan-2025
(123 days ago)

Job type
Contract

Sector
Technology

Monitor and Maintain Application Health: Ensure that software applications are running smoothly, performing optimally, and free of issues.
Troubleshooting and Issue Resolution: Identify, diagnose, and resolve application-related problems reported by users.
User Support and Assistance: Provide technical support to end users, answer questions, and guide users in using the software effectively.
Incident Management: Log and track repetitive issues, ensuring timely resolution
Deployments and Patches: Deploy software updates, patches, and bug fixes as needed to maintain functionality and security.
Performance Monitoring: Monitor application performance and conduct regular health checks to detect and resolve any system slowdowns or failures.

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