IP/MPLS BackOffice Engineer

Saudi Arabia

Job ID SNS-0735

Posted On
20-Jan-2022
(506 days ago)

Job type
Contract

Sector
Telecommunication

L2 Troubleshooting/Corrective Maintenance and ticket Handling related to MPLS, BRAS, BGW, IGW and DPI technology.
Escalation, close coordination and constant follow-up with Egypt-TAC & GTAC (iCare) for any L3 support.
Provides technical trainings or case studies to FO engineers as required by management.
Coordinates and works with other L2/BO/TAC engineers from other xNOCs in resolving complex issues related to MPLS, BRAS, BGW, IGW and DPI.
Configuration management, acceptance of new sites and services related to MPLS, BRAS, BGW, IGW and DPI through SoftPAT via NPTS.
Performs healthcheck especially for key events.
Change Management, Performs software update/upgrade for access elements whenever necessary. Plan, and execute the configuration changes.
Performs nonscheduled PMRs on network elements to ensure network safety.
Routinely assessing the changes on devices by compliance reports.
Generates Weekly/Monthly/Annual reports related to MPLS, BRAS, BGW, IGW and DPI.
Faulty hardware Replacement activities.
RFC preparation which includes risks assessments and activity configuration including roll back steps.
Data Network Inventory monthly/quarterly.
Ensures network safety through constant monitoring of elements.
On demand scripting related to MPLS, BRAS, BGW, IGW and DPI.
Coordination with design and implementation for new integration in network.
Acceptance for new nodes and new jobs issued as per SOW.

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