ITSM Consultant

Saudi Arabia

Job ID SNS-0622

Posted On
29-Oct-2020
(950 days ago)

Job type
Contract

Sector
Technology

Describe the Service Manager environment and architecture.
Install the various components of Service Manager.
Describe the various implementation options (such as default ports, load balancing, components).
Perform tasks and set-up activities that are generally performed prior to moving the system to Production.
Perform ongoing monitoring, debugging, troubleshooting, and administrative tasks.
Perform additional administrative tasks related to reporting, surveys, and customizing the Web client.
Configuring Smart Analytics.
Performing health check.
Managing your entity relationships, running data reference check reports, and generating entity relationship diagrams.
Apply a server patch.
Check servlet utilization.
Quiesce the system.
Check and test backups.
Check system locks.
Debug a suspended/hung system.
Check updates to Information Retrieval (IR) files.
Configure the On Call schedule.
Monitor email.
Purge and archive data.
Import and export data.
Check RDBMS file size limit.
Manage views and favorites.
Install the Windows client.
Install the Web tier.
Install and configure the online help.
Install the Knowledge Management (KM) Search Engine.

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