Desktop Support Engineer

Saudi Arabia

Job ID SNS-0381

Posted On
04-Sep-2019
(1371 days ago)

Job type
Contract

Sector
Technology

Respond to Issues from end users, managers and team members for specific IT services.
Manage project servers, take regular backup and preserve in secured area.
Configure and manage Switches\Routers\Firewall.
Should be responsible for all the IT issues( Desktop\laptop, VCON, VOIP, printers) at site.
All incident tickets assigned should be addressed and closed in portal.
100% of SLA to be met every day and confirmation should be shared to in-charges.
Focus and follow-up on the problem tickets till closure.
Good knowledge in Desktop Management and Windows 10 OS
Excellent Knowledge on Windows server 2012 and above, good experience on AD, DHCP, DNS server management.
Good Knowledge in Desktop Application (Outlook/ Skype/ Printer & Scanners/VOIP phones/VPN/VCON service)
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