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Field Maintenance Manager - Telecoms

Saudi Arabia

Job ID SNS-0309

Posted On
(1860 days ago)

Job type


  • Overall In charge of FM operation of all Regions
  • Responsible for SLA & KPI adherence with interface departments and customer
  • In charge of FM subcontractor/teams Competence Development and growth
  • Ensure that FM Comply to processes, procedure to provide world class network availability and reliability
  • Responsible for all Planned Work activities related to FM
  • To manage and control all operational issues & agenda
  • Interface to the regional customer and handle customer complaint of field maintenance work
  • Manage day to day Maintenance of Radio (BSS) & Transmission (MW) and 3rd party equipment
  • Manage the Provisioning of Radio (BSS) & Transmission (MW) and 3rd party
  • Coordinate with NOC for efficient implementation of service request and complaint handling
  • Coordinate with NOC/NPO for effective O&M operations and effective functioning of network
  • Coordinate with core site 3rd party maintenance coordinator
  • Regional costumer coordinate and report
  • Maintain effective technical support staff for BSS & Transmission and 3rd party
  • Manage all the activities with allocated resources (man & machine) with the best utilization
  • Raise Regional coordinator to improve Service Performance and Obligations/Problems
  • Analyse of Field maintenance report
  • Spare parts management
  • Consume management
  • Regional warehouse surveillance
  • Project Management and control
  • Liaison with RNO coordinator, local authority & house owner
  • Quality Deployment and integration of new nodes (infra as well as equipment)
  • Field maintenance delivery quality surveillance and control
  • Maintenance quality improvement.
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