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Change Manager

Saudi Arabia

Job ID SNS-0147

Posted On
(2181 days ago)

Job type


  • Manages and coordinates all activities necessary to control, track and audit Changes in the environment.
  • Ensures Change status, progress and issues are communicated to the appropriate groups.
  • Audits and manages the process lifecycle and reports to Operations management.
  • Schedule Urgent CAB/XCAB meeting when necessary.
  • Gathers Change Related information.
  • Creates Change Request, Assess, Evaluate and sets Risk for the Change.
  • Create Change implementation plan and Propose Change schedule.
  • Communicate Change status and results.
  • Responsible to review Change Schedule (CS) for conflicts; Chairs the CAB.
  • Report Change Management activities to Operations management and produce management reports.
  • Responsible for education of the Change Management process.
  • The Candidate must ensure the network is never compromised resulting in a degradation of Service to the Customer.
  • Responsible for ensuring the hardware and software configurations of the SANG Network are maintained and accurate at all times.
  • Full judgment and accountability in decision making over the areas of responsibility and as delegated by the Service Delivery & Assurance Manager.
  • Exceptional communication skills, both written and verbal.
  • Must be a team player and able to work collaboratively with and through others.
  • ITIL V3 foundation or Intermediate certified Experience.
  • Valid Driving License.