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VAS Engineer

Saudi Arabia

Job ID SNS-0122

Posted On
06-Apr-2017

Job type
Contract

Sector
Telecommunication

  • VAS Service Engineer is responsible for the overall Quality of Service, performance data, SLA and KPIs in the Operations Centre.
  • Real time monitoring of Service and Network quality and capacity. Analyse and reporting of Service and Network quality.
  • Initiate Service and Network improvements and optimisation activities.
  • Initiate temporary Service and Network reconfigurations, if performance is not satisfactory.
  • Drive tool development for delivery and management of new services.
  • Analyse failure trends and identify chronic failures.
  • Provide performance data and determine impact of service problems on service performance.
  • Provide optimum use of the existing Networks.
  • Recommend service redesign.