Senior Core Network Backoffice Engineer

Algeria

Job ID SNS-0024

Posted On
16-Jun-2016
(1679 days ago)

Job type
Contract

Sector
Telecommunication

Within the scope of operation and maintenance of the nodes and/or applications under the responsibility of the Core Team, the Core Network engineer is responsible for:
Preventive, Corrective and Planned Corrective Maintenance
Timely Node and/or Functionality Restoration according to KPI established levels
Ensure Trouble Ticket (TTs) turn-around times meet established SLA levels
Configuration Change Introduction and Management
Creation and Improvement of O&M procedures and routines in order to keep performance and availability at KPI established levels
Handover Quality Assurance for new Nodes and Services
Routine activities (i.e. as per daily, weekly checklists, etc) to assess the node/service’s overall health and performance.
Periodic backups of nodes as per backup schedule.
Trouble Ticket (TT) handling
Reporting and Escalation of faults to Supplier Support (e.g. CSR handling)
Node and Functionality restoration during Emergencies
Plan and coordinate work activities such as upgrades, correction installation, etc with other teams in the O&M Organization and/or Suppliers
Prepare and Implement Data Transcripts changes for system improvements, inter-node connectivity, international roaming agreements, and optimal routing
Prepare and implement subscriber data modifications for end-user services / customer care
Prepare and Implement configuration changes for overall system/functionality improvement and/or optimization
Participate in New Node and/or New Service and/or Upgrade Projects together with Supplier (e.g. Network Rollout projects) as (i) an advisor and point of reference for operational feasibility, (ii) during the Acceptance /ATP, and (iii) to ensure a Quality Handover that focuses on maintainability and supportability of Node/Service.
Participate in On-Call Schedule on rotational basis.
Provide performance reporting with adequate information i.e. root-cause analysis, to enable stakeholders determine appropriate long-term improvements with of Network Optimisation team
Administration, Installation and Reconciliation of subscribers in accordance with other processes/teams within the enterprise e.g. billing, marketing, IN Prepaid/SL, Design and Engineering.
AXE (All Generations) including IOG/APG40/APG43
Comprehensive understanding of GSM and Troubleshooting Expertise
MSS/BC/GMSC/HLR/FNR/AUC/IPSTP/MGW
Fault Isolation and Troubleshooting, PTS, In-Depth Knowledge of Data Transcripts, Winfiol, OSS (CNA, OPS and SMO), WindowsNT, PCAnywhere, basic UNIX, SS7 Signalling and Tracing, basic TCP/IP, MFC and ATM, Tracing (Wireshark)
Protocol Analyzers (K15), Trouble Ticket Manager, CSR Online, MHS, PRIMUS

Back to list